Debrief

Noncompliant Patient Turns Into A 14 Year Long Claim Part 1

MedPro Group

In this episode, claims manager Kurtis Marshall brings us part one of a two part series involving a case that lasted for 14 years.  Kurtis discusses the challenges that multiple providers faced when attempting to provide care to a patient who included their adult child in their visits for a condition that ultimately developed into cancer.  Issues surrounding documentation and patient relationship termination are addressed as we discuss this case.